Executive Engagement: ‘Cosmetic’ personalization vs true relevance
Featuring
Greg Salmon, Chief Commercial Officer, Agent3 Group
Lottie Forbes Brown, SVP Commercial, Agent3 Group
You’re trying to engage a target group of executives, but so are all your competitors! How do you grab their attention? While Generative AI can help with personalization efforts to a certain extent, it often falls short of real relevance. In a recent report, 73% of customer respondents said they expect companies to understand their unique needs and expectations, so if you can’t demonstrate this understanding, you risk falling behind competitors that can! In this video we discuss the importance of achieving true relevance, rather than cosmetic personalization, in executive engagement programs with